How to Use Twitter for Customer Service

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Twitter for Customer Service The number one reason people leave an established business relationship is poor customer service.  What can your business do to improve this critical aspect of customer relations?  Why, Tweet, of course! Just How Can Twitter be the …

Nimble – The New Social Media Relationship Manager

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Email! Instant messaging! Text messaging! Facebook! LinkedIn! Twitter! YouTube! How can you stay on top of the growing clash of social media noise? Nimble may have taken out its competition in the field of social media management. Other programs (HootSuite …